Optus Still no bill

August 7, 2008

Having got my iPhone 3g on July 11th I am still awaiting my first bill, I am not massively worried about this as I have not really used much data or voice, luckily I have a landline in work, plus wifi in home and at work so its just when I am out and about I use 3g/GPRS data.

So I registered for online billing and account management and went to a local Optus Store for my Account Number.  To easy off I went back to work account number in hand ready to rock.  Signed up all good, now time to link the account to my username.  So easy you would think.  For some reason my account has been loaded onto an old billing database, meaning for some reason I cannot get online billing at this point.
Pretty annoyed about this I called Optus, they said I would have to wait for my first bill before they can rectify this for me, my billing date I then found out is the 8th of every month, my bill arriving 4 or so days after that.  So I’m still no better off, I just wanna pay some money into my account is that so tough.  Apparently so.
On the plus side, Optus I found very easy to get through to, and to get things done.  I requested an unlock for my iPhone as well, they had submitted the request within minutes and told that it would be completed within 10 days….. To easy.
Although I would like my Bill from Optus, a small issue on my part I guess, I found there service very pleasing and am glad I made the change from 3 to Optus.

Vodafone/iPhone Petition

July 10, 2008

With all the bad feeling around iPhone fever I felt it right to get some people to express their disappointment for Vodafone and tell them how they have taken the excitement out of this whole experience, which should have been a happy time for all.

Vodafone and Iphone Petition

To: Vodafone Au PTY LTD

We would like to draw your attention to the handling of the release and presale information reguarding the Iphone Launch here in Australia. The Iphone is due to release on the 11th July 2008, the plans have been made public less than 24hours before this date.

There is also no definite news as to when some of the plans will be made available. As a result of this I fear that the mistakes you have made in the handling of this situation will mean that you will lose a huge amount of business and good faith.

We recommend that in future you spend more time on creating value in YOUR product, rather than relying on the good name and reputation of Apple to sell your product.

Many of us who have been or were seriously thinking of becoming customers will now be moving to an alternative provider, mainly due to the secrecy and lack of public information made available.

We would truly appreciate if your office takes these issues in consideration and implements appropriate policies so that such a problem does not occur in future

Sincerely,

The Undersigned

Iphone a follow up

July 10, 2008

Following on from yesterdays iPhone post I have no come up with some conclusions, I will be getting a 16gb 1st gen iPhone. The reasons for this are the same as most that are not bothering to take the jump to 3G.

  • I am usually near a wi-fi connection, always during business hours and at home.
  • The extra cost outweighs the benefits at this stage.
  • My 3 contract is up and I do not want another contract as I am heading for a 3 month holiday to India in Sept.
  • Plus I hardly use the phone to communicate its usually through email or twitter

I have started the preparation for collection of the new phone by sorting out my contacts, emailing most people my new me.com email address and downloading the latest Pwnage tool.

Good luck to everyone who gets a 3g iPhone, it looks like a great bit of kit, but I’m gonna pass on it at this time. If i get a good rebate from the tax man and a 32gb iPhone is released that’s another story